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How 7win Handles Your Personal Information

We keep your account information secure and use it only for the purposes you'd expect — processing payments, verifying your identity, and running your account.

Account data kept secureJazzCash, Easypaisa, Raast payment details protectedYour right to access and update dataClear retention and deletion policyPakistan-region context, subject to local law
7win How 7win Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review, update or remove your personal data, or if you have a question about how a specific piece of information is being used, our support team handles privacy requests directly. Reach us through any of the channels below and clearly state that your query is a data or privacy matter so it is routed to the right person without delay.

Live Chat Open the chat widget from your account dashboard. Mark your message as a privacy request and a support agent will handle it directly, not via an automated queue.
Email Support Send your data query to our support email address listed in your account settings. Include your registered contact number and the nature of your request.
Account Settings For basic corrections — display name, contact number, linked wallet — log into your account, go to Profile Settings, and edit the relevant field directly without contacting support.
DATA PROTECTION PRACTICES

How We Protect and Manage Your Account Data

Data protection at 7win is not a single policy document — it runs through every part of how your account operates. From the moment you make a deposit via Raast or Easypaisa to the way your session token expires after inactivity, each step is designed to reduce your exposure. We apply encryption in transit and at rest, limit internal access to data on a need-to-know basis, and conduct periodic reviews of third-party processors who handle any portion of your information.

Encrypted Data in Transit

All data moving between your device and our servers — including JazzCash and Easypaisa payment confirmations — is encrypted via SSL so it cannot be intercepted during transmission.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand how the account dashboard performs. You can manage non-essential cookies through your browser settings at any time.

Retention and Deletion

We keep your account data for as long as your account is active and for any period required by applicable law after closure. Once that period ends, data is deleted or anonymised.

Access and Correction Rights

You have the right to request a copy of the personal data we hold on you, ask us to correct inaccuracies, or request deletion where no legal obligation requires us to keep it.

Your Privacy Questions, Answered

These are the questions we hear most often about data and privacy on 7win. If your question is not covered here, reach out via live chat or email and we will respond with a specific answer for your account situation.

We collect your name, contact number, email address and the payment method you register — such as your JazzCash or Easypaisa wallet number. We do not collect your wallet PIN or full payment credentials.

Payment references for JazzCash, Easypaisa and Raast transactions are shared only with the relevant payment processor to complete your deposit or withdrawal. We do not sell payment data to any external party.

We retain records for the period required under applicable law in your eligible region. Once that obligation is met, your personal data is deleted or anonymised so it cannot be linked back to you.

Yes. Send a data access request through our support email or live chat, referencing your registered contact number. We will compile and return your data within a reasonable timeframe as permitted by local law.

Contact support via live chat or email and specify that you want a deletion request raised. We will action it once we confirm there is no outstanding legal or regulatory reason to retain the data.

We use essential cookies to keep your session active and optional analytics cookies to improve account performance. Non-essential cookies can be switched off through your browser's privacy or cookie settings.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.